Frequently Asked Questions
Shipping
Items in stock will ship within 24 hours.
Please allow some production time for out of stock items. That will depend on the complexity of the piece and availability of the materials. Please contact me for specifics.
I ship via USPS.
- Free shipping for all orders over $75
- $5 flat rate for orders shipped via first class USPS
- $8 flat rate for orders shipped via Priority Mail
- You can upgrade to expedited shipping or add insurance for an additional charge. Please contact me before placing your order.
There is a 6% tax added to all PA orders, and 7% for Allegheny county. The sales tax is determined by your shipping address.
I currently ship to the U.S. and Canada.
A tracking number will be sent to you once your order is shipped. You can also see the status of your order by logging into your account.
Payment
You can pay through PayPal using a bank account or a credit card.
- I accept:
- Zelle payments
- Checks
- Credit card payments over the phone
Please contact me for details.
You will receive an email receipt – I’m all about saving paper!
Returns
You can return items in their original unworn condition within 14 days of receiving them for a full refund minus shipping charges, or within 30 days for an exchange or store credit.
I accept no returns on digital downloads.
I will repair any piece made by me. Depending on the damage, there may be a fee.
Yes. Only for exchange or store credit within 14 days of receiving it.